Therapists on Mental Health Match do work independently and do not include us in the process of scheduling, rescheduling, or canceling appointments. You will need to reach out to the therapist directly to make any changes to the appointment you have with them. You can refer back to the conversation you had with them previously to get in touch with them or view their profile to find a phone number or website to reach them.
If you are still having trouble, please feel free to reach out to our care team. We will do our best to get you back in touch with this therapist.